Increase in online orders within four months
Increase in repeat customers
Numero Uno Pizza is a popular neighborhood pizza restaurant in Vancouver, BC. Known for its handcrafted pizzas, fresh ingredients and local vibe that brings customers back every time.
When Numero Uno first came to Snappy, they were facing two main issues: operational inefficiencies from fragmented ordering systems, and limited online visibility. Staff had to juggle multiple tablets for different delivery apps, which often slowed down service and led to errors.
Their website wasn’t optimized for search, meaning customers searching for “pizza near me Vancouver” or “best pizza in Vancouver” often missed them. Without digital marketing channels like email or SMS, they also weren’t engaging repeat customers effectively.
To address their challenges, Snappy deployed an all-in-one restaurant solution that streamlined operations and improved customer experience. We integrated the POS with major delivery apps like Uber Eats, DoorDash, and SkipTheDishes, eliminating the need for multiple tablets and reducing order errors. At the same time, they added a branded, mobile-friendly online ordering system directly on the Numero Uno Pizza website, allowing customers to place orders quickly and easily.
On the marketing side, Snappy rebuilt the website with stronger SEO to rank for high-intent keywords like “Vancouver pizza delivery” and “best pizza near me,” increasing the restaurant’s visibility to new customers. We also implemented automated email and SMS campaigns for promotions, customer re-engagement, and loyalty rewards, helping Numero Uno Pizza build stronger relationships with existing customers while attracting new ones.
Higher average order value from repeat customers
More 5/5 reviews on Google Business Profile
Increase in pickup orders from online
Average Order Value
By implementing loyalty incentives and targeted promotions, Numero Uno Pizza achieved an 8% higher average order value from repeat customers.
Customer Reviews
Improved service and engagement led to 3x more 5-star reviews on Google Business Profile.
Pickup Orders
The introduction of online ordering drove a 24% increase in pickup orders, making it easier for customers to get their pizzas quickly.
