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Congee Queen

121

%

Increase in online orders

13

%

Increase in table turnover

39

%

More omni-channel customers

Full service Chinese restaurant with multiple locations across the GTA that prides itself on its extensive 100+ item menu and quality service.

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9 Locations
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Open For 20+ Years

Solution

Snappy's online ordering integration and reservation solution helped Congee Queen increase digital sales, improve table turnover and generate more omni-channel customers.

Congee Queen used Snappy's technology solution to attract new customers, drive more omni-channel traffic inside the restaurant.

"Snappy's technology delivered in a big way for us and continues to drive more new customers to our online portal and through our restaurant's doors. Our bottom line reflects Snappy's impact on our business."

- Claudia Ma, Owner of Congee Queen

impact

Online Ordering
Since integrating online ordering from Snappy, Congee Queen has experienced an incredible 121% increase in online sales. The seamless and user-friendly platform has not only expanded their customer reach but has also elevated efficiency and customer satisfaction.

Reservation System
With Snappy's reservation platform, Congee Queen has experienced a 13% increase in table turnover. Their streamlined reservation management and real-time updates have minimized wait times and maximized efficiency, creating a seamless dining experience for customers.

Snappy Product Integration
The synergistic integration of multiple Snappy products has increased Congee Queen's omni-channel customers by 39% as a result of multiple ordering options and repeat order incentivisation.

Thousands Of Restaurants Already Use Snappy

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